Legal

Privacy and Cookie Policy

Last Updated: 3 September 2026

1. Introduction

Creative Resilience Foundation respects your privacy and is committed to protecting your personal data.

This Privacy and Cookie Policy explains how we collect, use, store, and protect personal data when you visit creativeresilience.art, interact with our website, contact us, or use our online resources.

It also explains your rights under the General Data Protection Regulation (GDPR) and other applicable data protection legislation.

For the purposes of the GDPR, the data controller is:

Creative Resilience Foundation

Sveta Troitsa 148A, Sofia, Bulgaria

Email: achieve@creativeresilience.art

Phone: +359 887 776 124

2. Information We Collect

Depending on how you interact with our website, we may collect the following categories of information.

Information You Provide to Us

When you contact us or submit information through the website, we may collect:

  • Name
  • Email address
  • Phone number
  • Information contained in your message or inquiry
  • Any other information you voluntarily provide

Technical and Usage Information

When you visit the website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Time and date of visits
  • Referring website or source
  • Interactions with website elements
  • Approximate geographic information derived from your IP address

Cookies and Similar Technologies

We may use cookies and similar technologies to operate the website, remember preferences, understand how visitors use the website, and measure the effectiveness of our advertising campaigns.

Non-essential analytics and advertising technologies are used only where the required consent has been obtained.

3. How We Use Your Personal Data

We may process personal data for the following purposes:

  • To operate, maintain, and secure the website
  • To provide access to our educational content and resources
  • To respond to messages, inquiries, and requests
  • To understand how visitors use the website
  • To improve our website, content, and user experience
  • To measure website performance
  • To measure the effectiveness of advertising campaigns
  • To prevent fraud, misuse, security incidents, and technical problems
  • To comply with applicable legal obligations

We will not use personal data for purposes incompatible with those described in this Policy unless permitted or required by law.

4. Legal Basis for Processing

Under the GDPR, we process personal data only where we have an appropriate legal basis.

Depending on the circumstances, this may include:

Consent

We may rely on your consent for activities such as:

  • Analytics cookies
  • Advertising and measurement technologies
  • Optional marketing communications
  • Other non-essential tracking technologies

Where processing is based on consent, you may withdraw your consent at any time.

Legitimate Interests

We may process certain information where necessary for our legitimate interests, including:

  • Maintaining and improving the website
  • Understanding general website performance
  • Protecting the website from misuse or security threats
  • Managing and improving our educational services

We rely on legitimate interests only where those interests are not overridden by your rights and freedoms.

Steps Taken at Your Request

If you contact us with a request or inquiry, we may process the information you provide where necessary to respond to you or take steps requested by you.

Legal Obligation

We may process personal data where necessary to comply with obligations imposed by applicable law.

5. Analytics and Advertising Technologies

With your consent, we may use analytics and advertising technologies to understand how visitors interact with our website and to measure the effectiveness of our online campaigns.

These services may include technologies such as:

  • Google Analytics
  • Google Ads conversion measurement
  • Other analytics or advertising measurement services used by Creative Resilience Foundation

Depending on the service, these technologies may collect information such as:

  • IP address
  • Device and browser information
  • Pages visited
  • Website interactions
  • Referral source
  • Advertising campaign information
  • Conversion events

Where required by law, analytics and advertising technologies will not be activated until you have provided the appropriate consent.

You can change or withdraw your cookie preferences at any time through the cookie settings available on the website.

6. Sharing Your Personal Data

Creative Resilience Foundation does not sell or rent personal data.

We may share personal data with service providers that help us operate and improve the website, including providers of:

  • Website hosting and technical infrastructure
  • Database and backend services
  • Website development and maintenance
  • Analytics services
  • Advertising measurement services
  • Email and communication services
  • Security and fraud prevention services

These providers may process personal data only where necessary to provide their services and are required to handle information in accordance with applicable data protection requirements.

We may also disclose personal data where required by law, regulation, court order, or another lawful request from a competent authority.

7. International Data Transfers

Creative Resilience Foundation is based in Bulgaria and operates within the European Union.

Some service providers we use may process data outside the European Economic Area (EEA).

Where personal data is transferred outside the EEA, we take appropriate measures to ensure that the transfer complies with applicable data protection law.

These measures may include:

  • European Commission adequacy decisions
  • Standard Contractual Clauses (SCCs)
  • Other legally recognized safeguards for international data transfers

8. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, unless a longer retention period is required by law.

Retention periods may depend on:

  • The type of information
  • The reason it was collected
  • Legal or regulatory requirements
  • Whether the information is necessary to establish, exercise, or defend legal claims

When personal data is no longer required, we will delete, anonymize, or securely dispose of it where reasonably possible.

9. Your Rights Under the GDPR

Subject to the conditions provided by applicable law, you have the right to:

Access
Request confirmation of whether we process your personal data and obtain a copy of that data.
Rectification
Request correction of inaccurate or incomplete personal data.
Erasure
Request deletion of your personal data in certain circumstances.
Restriction of Processing
Request that we restrict the processing of your personal data in certain circumstances.
Object to Processing
Object to processing based on our legitimate interests in certain circumstances.
Data Portability
Request your personal data in a structured, commonly used, machine-readable format where applicable.
Withdraw Consent
Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

To exercise any of these rights, contact: achieve@creativeresilience.art.

We may need to verify your identity before processing certain requests.

10. Right to Lodge a Complaint

If you believe that your personal data has been processed unlawfully, you have the right to lodge a complaint with a competent data protection authority.

In Bulgaria, the supervisory authority is:

Commission for Personal Data Protection (CPDP)
Republic of Bulgaria

You may also have the right to contact the supervisory authority in another EU or EEA country where you reside, work, or believe a data protection infringement has occurred.

11. Security of Your Information

We use reasonable administrative, organizational, and technical measures designed to protect personal data against:

  • Unauthorized access
  • Loss
  • Misuse
  • Alteration
  • Disclosure
  • Destruction

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Cookie Policy

12. What Are Cookies?

Cookies are small text files that websites may place on your device when you visit them.

They can be used to enable website functionality, remember preferences, understand website usage, and measure advertising performance.

Similar technologies may also be used for comparable purposes.

13. Types of Cookies We May Use

Strictly Necessary Cookies

These cookies are required for the website to operate correctly and provide essential functionality. They may be used for purposes such as:

  • Website security
  • Cookie consent preferences
  • Technical functionality
  • Session management

These cookies generally do not require consent where they are strictly necessary to provide the website.

Analytics Cookies

Analytics cookies help us understand how visitors use the website.

They may provide information about:

  • Pages viewed
  • Length of visits
  • Navigation patterns
  • Traffic sources
  • Website performance

Where required by law, analytics cookies are activated only after you provide consent.

Advertising and Measurement Cookies

With your consent, advertising technologies may be used to:

  • Measure advertising campaign performance
  • Determine whether a visitor completed a relevant action after interacting with an advertisement
  • Understand the effectiveness of Google Ads or other campaigns
  • Improve campaign measurement and attribution

These technologies are not considered strictly necessary and will be subject to the appropriate consent requirements.

Functional Cookies

Functional cookies may remember preferences or choices you make in order to provide an improved website experience.

14. Cookie Consent and Preferences

When you first visit our website, you may be presented with a cookie consent interface allowing you to choose which categories of non-essential cookies you accept.

Where consent is required:

  • Non-essential cookies will not be activated before consent is provided
  • You may reject non-essential cookies
  • You may change your preferences later
  • You may withdraw your consent at any time

Rejecting optional cookies will not prevent you from accessing the core educational content of Creative Resilience.

15. Browser Controls

Most web browsers also allow you to control cookies through their settings.

Depending on your browser, you may be able to:

  • Delete existing cookies
  • Block cookies
  • Receive notifications when cookies are created
  • Restrict cookies from specific websites

Blocking certain cookies may affect some website functionality.

Browser controls operate separately from the consent choices available directly on our website.

16. Third-Party Websites

Our website may contain links to websites operated by third parties.

Creative Resilience Foundation is not responsible for the privacy practices, security, or content of third-party websites.

When visiting an external website, we recommend reviewing its privacy and cookie policies separately.

17. Changes to This Policy

We may update this Privacy and Cookie Policy from time to time to reflect:

  • Changes to the website
  • Changes to the technologies or services we use
  • Changes to our data processing activities
  • Legal or regulatory developments

The most recent version will be published on this page together with the date it was last updated.

18. Contact Us

For questions about this Privacy and Cookie Policy, the processing of your personal data, or your GDPR rights, please contact:

Creative Resilience Foundation

Sveta Troitsa 148A

Sofia, Bulgaria

Email: achieve@creativeresilience.art

Phone: +359 887 776 124